Delivery info & Cost

Courier (<2kg) 1-2 Business days – R50 incl vat

Delivery usually made within 1 business day but can take 2-3 business days. However please allow up to 72 hours before contacting us in the unlikely event your order has not arrived.

Courier (2-5kg) 3-4 Business days – R65 incl vat

Delivery usually within 3-4 business days. This method is used for heavier orders. Please allow up to 4 days before contacting us in the unlikely event your order has not arrived.

Courier – Road Freight (5-10kg+) 3-5 Business days – R100 incl vat

Delivery usually within 3-5 business days. This method is used for heavier orders. Please allow up to 5 days before contacting us in the unlikely event your order has not arrived.

Post Office (up to 10kgs) – 5-7 business days R50 incl vat

Delivery usually within 5-7 business days. This method is used for heavier orders. Please allow up to 5 days before contacting us in the unlikely event your order has not arrived. This delivery method is not guaranteed like courier delivery, and therefore is chosen at your own risk. We cannot be held responsible for parcels that go missing, and won’t be able to send a replacement.

Please note: all of the above delivery estimates are from the date of payment and if received before 1pm on a business day.

 

What do you consider a Major City Centre (MCC)?

Deliveries to MCCs should occur within 1-2 work days from the day the order is dispatched. Orders for delivery outside of these areas and to suburbs further out from these centres (ODA: Outlying Delivery Areas), will take 2-3 (and sometimes up to 5) working days for delivery.

Below is a list of MCCs

  • Bloemfontein
  • Cape Town
  • Durban
  • East London
  • George
  • Johannesburg
  • Kimberley
  • Nelspruit
  • Pietermaritzburg
  • Polokwane
  • Port Elizabeth
  • Pretoria
  • Richards Bay
  • Welkom

 

What if my package has not arrived after 5 days?

If you have not received your package after 5 days and delivery was via a courier, there could be a problem with delivery. Please contact us if there’s is no tracking information so we can follow up with the couriers. Postal orders take between 5-7 work days so please contact us after day 7 if your order has still not arrived.

 

Do you ship outside of South Africa?

We currently only ship to destinations within South Africa.

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